See which products get left in checkout.
Every product that reached checkout and wasn't bought, with the value left behind and the step it was left at.
Left in checkout · last 30 days Wool Overshirt $2,178 18 checkouts left with it. 11 stopped at payment.
Contact 2
Address 1
Shipping 4
Payment 11
Products, sorted by what's left behind
From added to cart, to checkout, to bought. The gap is what's left in abandoned checkouts.
The step tells you what to check
Each product opens to the step it was left at and the shoppers who left it.
Left at payment
The product is fine. The way to pay isn't. See the payment errors behind it.
Left at shipping
Often a rate. Check the shipping price and zones for the carts that carry it.
Left at contact or address
Usually the shopper, not the product. Worth a look only if the count grows.
Questions
How is value left worked out?
The cart price of the product in each checkout that didn't complete within 2 hours.
Does it count products that came back and sold?
Those count as bought. A shopper who paid after 2 hours or more away is counted as came back.
Can I export it?
Yes, the product list and each product's page export to CSV.